Customer Service
Shipping Policies
We ship all orders within 24 hours by US Priority Mail (delivery time 2 - 3 Business Days) as our Standard shipping method. We have tracking on all of our orders so we can trace your order at any time on the usps.com website. Expedited shipping is also shipped within 24 hours with US Express Mail with a delivery time of within 24 hours of shipment. If you place an order after 12 noon on a business day it will leave at 8am the next morning. If you place an order on Saturday or Sunday it will leave at 8am on Monday morning. We can only ship when the US Postal Service is running so delivery is based upon them. Thank you and hope to do business with you soon.
Returns
Giftsfromfinland.com Refunds and Returns will only be accepted 30 days from the date of purchase under the condition that the item has not been opened from original packaging or used. All returns must be confirmed by our customer service department before returning the shipment or you will not be refunded. Upon us receiving your return you will be refunded only the cost of the item. Shipping costs WILL NOT be refunded. Exchanges will be handled by our customer service representatives over the phone on an individual basis. Our Customer Service number is (478) 808 - 8610 Thank you for shopping with us.